Getting beyond the clichés of AI requires updating our approaches to design. By taking an intersectional approach — one that considers the compounding effects of discriminations at the intersections of race, gender, sexuality, and more — we can design more equitably. We can challenge power structures, fight systemic discrimination, and offer not only a seat at the table, but new ways of getting to (at staying at) the table in the first place.
This seasoned panel offers insight from design leaders at Capital One, Microsoft, and Carnegie Mellon University who will share experience, common vocabulary, and ground rules for intersectional and responsible AI innovation.
1- Equitable technology requires intersectional approaches to the design, development, and evaluation of AI that includes race, gender, and sexuality.
2- Intersectionality will enable cultural shifts to make space at the table and shape narratives of power and influence as more contextual and dynamic.
3- Diverse perspectives and skills are necessary to ground AI in common a vocabulary and ground rules that bring more equitable and inclusive outcomes.
Jennifer Bove believes in the power of human-centered design to transform businesses and improve people’s lives, one service at a time. She thinks technology is most powerful when it invisibly enables seamless, real-world interactions, both on and offline. Jenn leads design for Business-to-Business Payments in Capital One’s Commercial Bank, where she focuses on providing tools and services that help companies manage their day-to-day to finances so they can focus on managing their business.
Dr. Jamika D. Burge leads AI Design Insights at Capital One. Her team uncovers learning & research insights across multiple platform experiences, including conversational AI, which supports Eno, Capital One’s customer-facing intelligent assistant. She’s an authority on intersectionality of Black women in computing and co-founder of blackcomputeHER.org. Jamika holds a PhD in CS from VA Tech, and her work has been featured in the NYTimes and ComputerWorld.
Ruth is a Responsible AI + design strategist that focuses on product innovation. Her career path at Microsoft took her from an innovation lab, to a strategy team, to designing future experiences in Office, and to developing and evangelizing Responsible AI practices across Microsoft. She currently drives Responsible AI practices in the Security and Compliance organization. She is a co-creator of the Guidelines for Human-AI interaction, and teaches design at the university of Washington.
Dr. Molly Wright Steenson is a designer, author, speaker, and professor who studies the intersection of AI, architecture, and design. She is the author of Architectural Intelligence: How Designers and Architects Created the Digital Landscape (MIT Press, 2017). At Carnegie Mellon University, she is Senior Associate Dean for Research in the College of Fine Arts, the K&L Gates Associate Professor of Ethics & Computational Technologies and Associate Professor in the School of Design. For more from Dr. Steenson, visit Girlwonder.com.